Privacy policy
Velour Bodies — Privacy Policy
Last updated: May 2026
At Velour Bodies, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. By using velourbodies.com, you agree to the practices described in this policy.
In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/fbev5n-rk/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/fbev5n-rk/privacy_policy).
1. Information We Collect
We collect information you provide directly to us, including:
Personal Information. When you place an order, create an account, or contact us, we may collect your name, email address, shipping address, billing address, and phone number.
Payment Information. Payment transactions are processed through secure third party payment processors. We do not store your full credit card or payment information on our servers.
Communications. If you contact us by email or through our website, we may retain those communications and their contents.
Automatically Collected Information. When you visit our website, we may automatically collect certain information such as your IP address, browser type, device type, pages visited, and referring URLs through cookies and similar tracking technologies.
Marketing Opt-Ins. If you sign up for our email or SMS list, we collect your email address and/or phone number for the purpose of sending you marketing communications.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders and send you order confirmations and tracking information. Respond to your questions and customer service requests. Send you marketing emails or SMS messages if you have opted in. Improve our website, products, and customer experience. Comply with legal obligations. Detect and prevent fraud or unauthorized activity.
3. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:
Shipping carriers such as USPS to fulfill and deliver your orders. Payment processors to handle transactions securely. Email and SMS marketing platforms to send communications you have opted into. Website analytics providers to help us understand how our site is used. Legal authorities if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website, analyze traffic, and support our marketing efforts. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of certain parts of our website.
5. Email and SMS Marketing
If you opt into our email or SMS marketing list, you consent to receiving promotional messages from Velour Bodies. You may opt out at any time by clicking the unsubscribe link in any email or by replying STOP to any SMS message. Message and data rates may apply for SMS.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
8. Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
The right to access the personal information we hold about you. The right to request correction of inaccurate information. The right to request deletion of your personal information, subject to certain exceptions. The right to opt out of marketing communications at any time. The right to lodge a complaint with a data protection authority if applicable in your jurisdiction.
To exercise any of these rights, please contact us at hello@velourbodies.com.
9. Children's Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at hello@velourbodies.com and we will take steps to delete it.
10. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request or learn more, contact us at hello@velourbodies.com.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at hello@velourbodies.com.